My name is Jo Hadley and I established Appello in July 2018 after recognising there was a need for a service in Hawkes Bay where independent people or family members living outside of the region could engage a trusted and reliable coordinator to assist with the downsizing process.
I am a Napier local and was educated in Hawkes Bay and Wellington before finally returning in late 2008 after completing my OE based mainly in London.
For the past 9 years I have worked in administration roles for both the Ministry of Justice and the New Zealand Police.
I am passionate about helping people and wanted the opportunity to provide a service aimed at making the experience of downsizing a positive one.
The journey to establishing Appello began with my amazing Nana who was left by herself in 2011 and made the huge decision in 2013 at the age of 87 to move to New Zealand. I spent 10 days in the UK assisting her with the process of sorting and packing up a lifetime of memories.
This involved working quickly and efficiently to coordinate services to assist with packing, cleaning and maintaining her property while we waited for the sale process to be completed.
Once Nana arrived in Hawkes Bay I assisted with settling her into an independent villa in a local retirement village complex. While she was based in the complex she decided to move into a serviced apartment which meant completing another smaller move with her.
Finally, I had the privilege of completing her estate clearance to ensure the items which had mattered to her the most stayed within our family and the remaining items were donated to charities to give someone else as much pleasure as they had given her.
Appello is a trusted and caring company that is here to assist older independent people when they decide to downsize. Working alongside our clients and their families to assist with reducing the physical and emotional stress of moving house is important to us. We can coordinate everything from part to entire moves all while working at a relaxed pace.
Select one of our services below to read more about how we can help:
If you’re not ready to downsize your house but you would like assistance to downsize your belongings, we can assist with a number of different options available.
We work alongside you to help make decisions on which household items to keep or discard.
Items no longer required can either be sold or given to nominated charities. We can assist with arranging this and ensure that 100% of any money that is earned from the sale of any items is returned to the client.
The decluttering process is done at a pace that is designed to be relaxed, light-hearted and most importantly stress free.
We can assist with planning the logistics of a move from start to finish. We are able to give as little or as much assistance as required.
We sit down for an initial chat to see what is required and then we map out how we can provide the best assistance.
We can recommend a number of local services who may be able to assist with the process.
We can set up a villa/apartment/bedroom so family members are able to move in straight away while minimising the stress and maximising their enjoyment.
Email Jo to find out more or request a quote for retirement village assistance.
Decluttering can be a big part of downsizing your home. To simplify this process Appello offers three packages to choose from:
Ideal for a smaller area such as a kitchen pantry, laundry or wardrobe.
Ideal for larger areas such as the kitchen, home office or lounge/dining rooms.
Ideal for several areas of the house or a garage. There is also the option to split this across 2 or 3 days to suit the needs of the individual.